Frequently Asked Questions

ON: Volume One is available with your choice of 8 stunning covers. Each cover reflects the content of one of the features within the book. The actual book contents is the same - this means you will have access to all 7 amazing features whichever cover you pick.

We endeavour to process and dispatch all orders within 3 business days of receiving them. All UK orders are sent using Royal Mail Tracked 48. We expect that UK orders should be delivered within 5 business days of ordering - if not please contact support at info@on.games.

Please see our full shipping policy for more information and details about international orders.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. You can see our full returns policy here.

ON: Volume Two is already under way. You can sign up with your email address to be among the first to know

We accept all major credit and debit cards along with Apple Pay, Google Pay and PayPal.

We do not currently offer payment by installments, however this is something we’d happily consider at a future date.

ON: Volume One is exclusively available from on.games.

You have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it in its original packaging. You’ll also need the receipt or proof of purchase.

For international orders you will be liable for the cost of returning the item to us.

You can see our full returns policy here.

Our paper is sourced from suppliers certified by the Forest Stewardship Council® (FSC®) and the Programme for Endorsement of Forest Certification (PEFC). These certifications ensure that the paper we use originates from responsibly managed forests and other controlled sources that comply with strict environmental, social, and economic standards. In addition, we also employ materials such as vegetable ink, recycled stock, non-toxic binding glues, and biodegradable laminates.

Our printing partner continuously invests in cutting-edge sustainable technologies and adopting eco-friendly production methods, and are proud to be officially certified as a carbon balanced business.

We want to ensure your copy of ON Volume On arrives in pristine condition. We proudly use biodegradable bubble wrap. Our plastic corner protectors are made from recycled plastic and are fully recyclable. Our outer cardboard packaging is also made from recycled materials and is fully recyclable.

We currently only ship to the UK and the USA.

We are working to improve our international shipping options and continue to add more destinations. Please sign up to our mailing list for future updates.

ON Volume One is currently only available in English.

We set ourselves apart from traditional videogames journalism by providing a unique exploration of the gaming experience. ON is the ultimate celebration of gaming’s past, present and future.

Our features are written from a mature perspective, being thought provoking and entertaining. Our content is suitable for all ages, with nothing explicit, or anything which could be considered inappropriate for children of any age. We want everyone to enjoy ON!